Delivery & Return

Delivery Information

Thank you for choosing RAM Distribution LLC. We strive to ensure that your shopping experience with us is as convenient and satisfying as possible. Please review the following delivery information to understand how we handle the shipment of your orders:

Shipping Policy:

• We offer worldwide shipping for all orders placed on our website.
• Orders are typically processed and dispatched within 1-3 business days, unless otherwise stated.
• Shipping costs and estimated delivery times vary depending on your location and the shipping method selected at checkout.
• Once your order has been dispatched, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Return & Exchange Policy

At RAM Distribution LLC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and exchange policy. Please review the following guidelines:

Returns:

• If you wish to return an item, please contact our customer service team within 14 days of receiving your order to initiate the return process.
• Items must be returned in their original condition, unused, and in their original packaging.
• Returns are subject to inspection and approval by our team. Once approved, a refund will be issued to the original method of payment, excluding shipping costs.
• Customers are responsible for return shipping fees unless the return is due to an error on our part or a defective product.

Exchanges:

• If you would like to exchange an item for a different size, color, or product, please contact our customer service team within 14 days of receiving your order to arrange an exchange.
• Exchanged items must be in their original condition, unused, and in their original packaging.
• Customers are responsible for any price differences and shipping fees associated with the exchange.

Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact our customer service team immediately upon receiving your order.
• We will arrange for a replacement or refund, depending on the circumstances, at no additional cost to you.