Frequently Asked Questions
1. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. You can select your preferred payment option at checkout.
2. How can I track my order? Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the courier’s website.
3. Do you offer international shipping? Yes, we offer worldwide shipping for all orders placed on our website. Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.
4. What is your return policy? We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the item(s) within 30 days of receipt for a full refund or exchange. Please refer to our Return & Exchange Policy for more information.
5. How can I contact customer support? You can contact our customer support team via email at contact@ramaudiohub.com. Our team is available to assist you with any questions, concerns, or inquiries you may have regarding your order or our products.
6. Are your products covered by a warranty? Yes, most of our products are covered by a manufacturer’s warranty. The warranty period and terms may vary depending on the product and brand. Please refer to the product description or contact us for warranty information.
7. Do you offer bulk discounts for large orders? Yes, we offer bulk discounts for large orders. Please contact our sales team at sales@ramaudiohub.com for inquiries regarding bulk pricing and discounts.
8. Can I cancel or modify my order after it has been placed? We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.
9. Do you have a physical store where I can view your products? Yes, we have a physical showroom located at [address]. You are welcome to visit us during our business hours to view our products and speak with our sales representatives.
10. Are your products authentic and genuine? Yes, we guarantee that all of our products are authentic and sourced directly from authorized distributors and manufacturers. We take pride in offering only genuine products of the highest quality to our customers.